29 May 2019

Kaseya Agent Install in GPO Domains creation of a MSI file

Domain watch for Kaseya agent install has issues both in the deployment and scalability.

Here is an alternative option for deploying Kaseya through AD Group policy using a msi package file created with a free tool.

MSI Wrapper (free version) by https://www.exemsi.com/

  1. Download and install MSI wrapper
  2. Download the latest Kaseya Agent generic installer exe : KcsSetup.exe
  3. Unblock the executable:


  1. Run MSI Wrapper:



  1. Add the path to the Kaseya setup exe:



  1. Set to Windows Installer:



  1. Makeup your own Application ID and generate new upgrade code:



  1. Accept Defaults:



  1. Leave Blank:



  1. Add install arguments:  /e /c /g=v200.hybrid.acme /j /s
g= is the group in Kaseya agents will place themselves in when they check-in.
Add /v in VDI environments to reuse the computer account in Kaseya so duplicates are not created.




  1. Next, Next Build.

  1. Place the MSI into a network share with domain read only permissions to the new msi file.

  1. Create a new group policy in AD: Create a new package, browse to the share and select the new msi file.



Profit! You now have an automated way of pushing the Kaseya agent into an AD Domain without Domain Watch and vbs scripts



01 April 2019

Bitdefender Administrator's Guide

Here's the GravityZone Bitdefender Administrators Guide to give you all you need to setup your Bitdefender Modules and Policies.  Enjoy!

Click here to download the guide.

05 March 2019

UPDATED Bitdefender Module


New Bitdefender Version



Bitfender has recently released a new VSA module (9.5.1.126) for their integration.

Its highly recommended to upload this new version of the VSAZ file to upgrade to the latest version.



Take a look at the release notes here.

Get the newest version here!

29 January 2019

VSA Antivirus Exclusion List

Make sure your Anti-Virus doesn't mess with your VSA agents.  Here's the link to the Kaseya KB article with regards to exclusions:

https://helpdesk.kaseya.com/hc/en-gb/articles/229014948-Anti-Virus-Exclusions-Trusted-Apps

22 October 2018

Using Live Connect on Demand

One of the most important things in today's IT support world is remote access.  I mean, hardly anyone even knows what "rolling trucks" means nowadays, am I right? (Showing my age even saying that, I know.)


We all know that there's some way to get "there" ... but which way should we use?   Oh, and sure, this whole remote monitoring thing is great, but how do we get remote access to a device to install a remote monitoring agent that ... has our remote access service?!?



Hello, Chicken?
I'd like you to meet the Egg?



Enter: Live Connect on Demand


03 October 2018

Protracted Reboot

Sometimes it's nice to be nice ...



Yes, we can just plain old REBOOT a computer with a 5 minute timer.  Five minutes is more than enough time to save a file, then walk away and get a cup of coffee, take a bio-break, whatever -- right?

Wait -

right?

25 September 2018

Halt MacOS update Mojave

Sometimes, speed isn't of the essence ...

Yes, OSx might be awesome because of the free upgrade to the latest and greatest.  But with any software, there's that might in the sentence. It might go sideways too.  So why don't we put a pin on that little bugger and wait until the more gullible in the world figure out if they just got hosed?