Problem: There are many machines showing as un-managed, but the Bitdefender interface on the machine shows you are protected.
Answer:This situation is usually seen when UAC is enabled at some level on the endpoint computer. In order to correct the situation,
- uninstall the Bitdefender agent
- Disable UAC completely
- Reboot the computer
- Reinstall Bitdefender
UAC procedures found at Automation Exchange: https://automationexchange.kaseya.com/products/56